Child Care Package resources

We have developed these resources to help providers understand the Child Care Package.

On this page:

Emergency support

For COVID-19 advice, visit COVID-19 information for the early childhood education and care sector.

There is help in an emergency for providers, services and families.

Portals

The Child Care Subsidy System is an easy-to-use interface for families and services. It manages the payment and administration of the Child Care Subsidy (CCS), including recording actual attendance times.

The Inclusion Support Portal is a web-based application that helps services interact with the Inclusion Support Program.

Newsletter

We send regular email newsletters to the early childhood sector. View previous newsletters.You can also subscribe to receive the newsletter.

Handbooks and guides

The Child Care Provider Handbook is the definitive guide to the requirements and responsibilities of CCS-approved providers and services. You can read the handbook online or download a print version.

The Guide to Additional Child Care Subsidy (child wellbeing) contains information for providers and services who administer ACCS (child wellbeing).

The In Home Care Handbook outlines how the In Home Care program operates.

Forms

Apply to submit, vary or withdraw session reports for a previous financial. This fact sheet helps you understand the application process.

Request a temporary suspension of your CCS approval

Submit an enquiry to the Child Care Subsidy Helpdesk

Printable resources

Child Care Package brochure

Child Care Package poster

Child Care Package overview

Compliance mini videos

A series of mini videos explains your obligations under Family Assistance Law.

Information sessions

Understanding Child Care Subsidy balancing 

For a better understanding of the Child Care Subsidy (CCS) end of financial year balancing process please watch a recording of the webcast for providers and services. The webcast is presented by both Department of Education and Department of Human Services Executive staff to give providers and services the information they need in relation to CCS balancing.

Download the understanding CCS balancing presentation slides

We also have COVID-19 information sessions

Aboriginal and Torres Strait Islander book database

The National Centre for Australian Children’s Literature (NCACL) has produced a free database for educators to discover children’s books by and about Australia’s Aboriginal and Torres Strait Islander Peoples.

Go to the database 

Estimators 

The Payment and Service Finder gives families an estimate of their entitlements. 

The In Home Care estimator helps families work out how much CCS they may receive when accessing In Home Care. 

Business support tools 

We provide business support tools to help providers and services plan, review and grow their businesses into the future.  

Fact sheets 

Child Care Subsidy eligibility 

Child Care Subsidy entitlement 

Additional Child Care Subsidy 

Service approvals 

Additional information  

Help using the Provider Entry Point 

Frequently asked questions 

We provide answers to frequently asked questions on a range of topics relating to the Child Care Package.