Child Care Subsidy System

The Child Care Subsidy System is an easy-to-use interface for families and childcare providers. The CCSS manages the payment and administration of the Child Care Subsidy (CCS), including recording attendance times, which was mandatory from January 2019. 

On this page:

Families

To make CCS claims and view the status of claims, families should go to my.gov.au and sign in to access their Centrelink online account. If they do not have a myGov account, they can create one and link it to their Centrelink account.

Third-party software

Third-party software can still be used to access the CCSS. Third-party software will in many cases provide additional features not available through the Provider Entry Point. Most providers use third-party software for the business features in third-party software. 

Here is a list of registered CCSS software.

Provider Entry Point

The CCSS includes a Provider Entry Point, which serves as a portal for access to information and must be used to apply for approval as a provider.

The Provider Entry Point provides basic functionality and information under Family Assistance Law for the payment of CCS. This includes the ability to report actual attendance times manually. The entry point does not provide financial and management features that providers use to run their businesses.

Community Grants Hub – Child Care Grant Programs

Providers can use Community Grants Hub to access grant programs, including the Community Child Care Fund.

Providers can also use the Inclusion Support Portal  to make claims.

Resources

A range of  resources is available to help providers understand the CCSS, including this fact sheet.