A national toll free helpline is now available to help parents and carers who are in need of early childhood education and care services during the COVID-19 pandemic.
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Helpline operators will provide advice for families about available early childhood education and care services in their area.
Families, including essential workers and those with vulnerable children, can call the helpline on 1800 291 041 Monday to Friday, 9:00am – 5:00 pm (AEST) excluding public holidays.
The helpline is run by the Australian Children’s Education and Care Quality Authority (ACECQA) on behalf of the Department of Education, Skills and Employment.
For more information, visit ACECQA.