Two day business payment suspension delay

Starting 7 December, the Government will implement changes to further support job seekers and participants to meet their mutual obligation requirements. Payment suspensions for job seekers and participants in the Green Zone or Warning Zone will no longer be immediate when a non-compliance event is recorded in ESSWeb. Payment suspensions will be delayed by two business days. 

For job seekers and participants who are in Online Employment Services and who are in the Green Zone or Warning Zone, they will have two business days following any mutual obligation failure to sign into their jobactive dashboard and address the failure. Otherwise their payment may be put on hold.

For further information visit: Coronavirus (COVID-19) information for job seekers