Coronavirus (COVID-19) information for job seekers

This page contains information about changes to reporting and mutual obligations that affects job seekers, ParentsNext participants, and New Business Assistance with NEIS participants.

Mutual obligation requirements for job seekers will recommence, in a limited capacity, from Tuesday 9 June 2020

Mutual obligation requirements for job seekers will recommence, in a limited capacity, from Tuesday 9 June 2020.

During this period, suspensions and financial penalties will not apply.

Mutual obligation requirements remain suspended up to and including Monday 8 June 2020 to ensure job seekers and employment service providers are given time to prepare for the new arrangements.

From Tuesday 9 June 2020 job seekers will be required to undertake at least one appointment with their employment services provider. This can be done online or over the phone. 

Job seekers are encouraged to maintain contact with their employment services provider at this time to ensure they are aware of opportunities available for training, upskilling or employment.

Special circumstances exemptions will continue to be available from Services Australia for job seekers who require them.

Sole traders and those who are self-employed will continue to be exempted from requirements to allow them to work to re-establish their business.

These arrangements are supporting Australians through the challenges presented by COVID-19.

Details of further changes to mutual obligation requirements will be made available in the coming weeks.

You can also visit jobactive.

New job seekers

If you are a newly registered job seeker, this fact sheet provides information about a range of measures in place to support you:

Exisiting job seekers

If you are a current job seeker or participant, this fact sheet provides important information about mutual obligation requirements, appointments with your provider, and what to do if you are self-isolating:

If you are participating in the ParentsNext program, this fact sheet provides important information about your activities and appointments.

If you are a New Business Assistance with NEIS participant, these Frequently Asked Questions (FAQ)  provides information about accessing the Coronavirus Supplement and what support is available during this time:

If you are a New Business Assistance with NEIS provider, these Frequently Asked Questions (FAQ) provides information about supporting NEIS participants during the Coronavirus situation.

Jobs Hub

In this rapidly changing jobs market the Australian Government is supporting businesses and those Australians looking for work.

While many businesses have been adversely affected by COVID-19 and are reducing their workforces, there are some areas of the economy which have an increased demand for workers.

This includes jobs in health and care sectors, transport and logistics, some areas of retail, mining and mining services, manufacturing, agriculture and government sectors, among others.

The Jobs Hub helps you find advertised vacancies.

Other resources

For the latest COVID 19 news, updates and advice from Australian Government agencies, please visit the Australian Government website.

For health advice including cleaning protocols, please visit the Department of Health website.

For more information on emergency management please visit the Emergency Management page at the Department of Home Affairs website.

For information on the outbreak of COVID-19 please visit the World Health Organisation’s website.

Information about how eligible businesses can access JobKeeper support is detailed on the Treasury website.

Find out how the Australian Government is supporting small businesses to retain their apprentices and trainees through a wage subsidy.

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