Child care enrolments in Greater Sydney

This content was published on Tuesday 7 September 2021. There may be more recent updates available.

This information has been updated. See updated advice on child care enrolments in Greater Sydney.

Under Family Assistance Law, enrolments automatically end when a child does not physically attend care for 14 weeks.

This 14-week period may be up soon for families in Greater Sydney.

To ensure enrolments remain active during the extended lockdown, on Monday 13 September 2021, Services Australia will record a one-off $0 session of care for enrolled children at child care services in Greater Sydney.

This will reset the start of the 14-week period to begin from 13 September 2021.

This means that where children have not attended care since 7 June, their enrolments will not cease.

The session will show in your system as “COVID-19 system update”. It has no impact on a family’s Child Care Subsidy (CCS) payments.

You must not vary or withdraw the $0 session of care unless it conflicts with an actual attendance.

If you vary or withdraw the $0 session of care where a child did not attend, their enrolment will cease 14 weeks after their last attendance.

For children who are being un-enrolled from care, further advice will be provided to services shortly.

What you need to do

Services Australia will apply the $0 session of care at the child’s usual service from 12:01am to 12:30am on 13 September 2021.

Please confirm the $0 session is there and rectify if not.

If you submit sessions in the same week as the $0 session has been entered by Services Australia, please ensure your session reports include the $0 session.

Make sure you don’t remove the session. If you accidentally do, this is how to add it back:

  • You will need to re-enter the $0 session of care in the session report for 13 September 2021 and enter the time as 12:01am to 12:30am. In the session description you need to state “COVID-19 service update”, to distinguish this from the original Services Australia entry.
  • You can only do this if Services Australia has submitted an initial session report with the 13 September 2021 $0 session of care for the enrolment. This activity will be monitored through compliance checks.

Which services will get the $0 sessions

The services in the following Greater Sydney Local Government Areas will have the $0 session applied on 13 September 2021 in the circumstances outlined above.

Bayside, Blacktown, Blue Mountains, Burwood, Camden, Campbelltown, Canada Bay, Canterbury-Bankstown, Central Coast, Parramatta, Shellharbour, City of Sydney, Cumberland, Fairfield, Georges River, Hawkesbury, Hornsby, Hunters Hill, Inner West, Ku-ring-gai, Lane Cove, Liverpool, Mosman, North Sydney, Northern Beaches, Penrith, Randwick, Ryde, Strathfield, Sutherland, The Hills Shire, Waverley, Willoughby, Wollondilly, Wollongong, and Woollahra.