This information has been updated. See updated advice on child care enrolments in Greater Sydney.
Under Family Assistance Law, enrolments automatically end when a child does not physically attend care for 14 weeks.
This 14-week period may be up soon for families in Greater Sydney.
To ensure enrolments remain active during the extended lockdown, on Monday 13 September 2021, Services Australia will record a one-off $0 session of care for enrolled children at child care services in Greater Sydney.
This will reset the start of the 14-week period to begin from 13 September 2021.
This means that where children have not attended care since 7 June, their enrolments will not cease.
The session will show in your system as “COVID-19 system update”. It has no impact on a family’s Child Care Subsidy (CCS) payments.
You must not vary or withdraw the $0 session of care unless it conflicts with an actual attendance.
If you vary or withdraw the $0 session of care where a child did not attend, their enrolment will cease 14 weeks after their last attendance.
For children who are being un-enrolled from care, further advice will be provided to services shortly.
What you need to do
Services Australia will apply the $0 session of care at the child’s usual service from 12:01am to 12:30am on 13 September 2021.
Please confirm the $0 session is there and rectify if not.
If you submit sessions in the same week as the $0 session has been entered by Services Australia, please ensure your session reports include the $0 session.
Make sure you don’t remove the session. If you accidentally do, this is how to add it back:
- You will need to re-enter the $0 session of care in the session report for 13 September 2021 and enter the time as 12:01am to 12:30am. In the session description you need to state “COVID-19 service update”, to distinguish this from the original Services Australia entry.
- You can only do this if Services Australia has submitted an initial session report with the 13 September 2021 $0 session of care for the enrolment. This activity will be monitored through compliance checks.
Which services will get the $0 sessions
The services in the following Greater Sydney Local Government Areas will have the $0 session applied on 13 September 2021 in the circumstances outlined above.
Bayside, Blacktown, Blue Mountains, Burwood, Camden, Campbelltown, Canada Bay, Canterbury-Bankstown, Central Coast, Parramatta, Shellharbour, City of Sydney, Cumberland, Fairfield, Georges River, Hawkesbury, Hornsby, Hunters Hill, Inner West, Ku-ring-gai, Lane Cove, Liverpool, Mosman, North Sydney, Northern Beaches, Penrith, Randwick, Ryde, Strathfield, Sutherland, The Hills Shire, Waverley, Willoughby, Wollondilly, Wollongong, and Woollahra.