NSW Before and After School Care Voucher Scheme

The New South Wales Government has introduced a voucher scheme to help reduce the cost of before and after school care for families.

A $500 voucher will be available for families with children aged 4 to 13 years that attend primary school in NSW.

Families can apply for the voucher through Service NSW between 28 February and 30 September 2022. Vouchers can be redeemed with a registered before and after school care provider between 28 February and 31 December 2022. The credit on the voucher can then be used until 30 June 2023.

Does the voucher cover the gap fee?

The voucher will cover a family’s gap fee until the $500 voucher amount has been fully expended. The family’s Child Care Subsidy (CCS) entitlement will not be reduced when using the voucher.

If a family uses a voucher, providers should not reduce the actual session fee in their session reports. This will ensure the family’s CCS entitlement is not affected.

How will the voucher work?

Parents will provide their voucher (printed or on a mobile device) to a registered provider. Providers will scan the QR code to redeem the voucher. Vouchers accepted by a provider will be validated and reimbursed by the NSW Government.

Any credit outstanding after 30 June 2023 will be abandoned and recollected by Service NSW through a reconciliation process.

What do providers need to do?

Providers who wish to participate in this opt-in-scheme must register with Service NSW. Service NSW will then provide next steps to prepare for the program.

Providers must keep records of voucher payments. Session reports will remain the same when using vouchers. Service NSW has developed a Voucher Compliance Reporting Tool to help providers:

  • estimate and report voucher expenditure
  • track sessions of care
  • calculate the outstanding voucher balance for each child.

Providers who join the scheme will receive more information about this tool from the NSW Government.

We’ll provide more information for providers about reporting third party payments soon.

Visit the Service NSW website for details. If you have questions, contact the Services NSW BASC team at bascreform@det.nsw.edu.au or on 1300 244 145.