NSW floods: Local Area Emergency declared

We have declared a Local Area Emergency (LAE) for the period 7 April to 14 April 2022 following recent flooding in parts of NSW.

See our table of emergency declarations for key dates and regions eligible for support.

The following support is available to services and families during the LAE.

Support payments

Services that close during the LAE should continue to submit session reports to receive Child Care Subsidy (CCS) payments.

The Australian Government is providing $10,000 ECEC Flood Support Payments for services in flood-affected regions that close for 8 days or more. The closure days must occur during an LAE after 23 February. They do not need to be consecutive.

We sent payment offers to providers with services in flood-affected areas about the payments in March.

You have until 11.59pm on 30 April to accept the offer, if you haven’t accepted already.

Please check your provider-level email address and/or your junk mail.

If you no longer have access to the offer, please email ECECEmergencymanagement@dese.gov.au with the provider and service names and CRNs. If you need further help, contact the CCS Helpdesk on 1300 667 276.

See our frequently asked questions for more information about the support payments.


Children who live, or attend a service, in an LAE-declared region will get extra allowable absences for the duration of the LAE. They will be automatically applied in the Child Care Subsidy System (CCSS) shortly.

This means families won’t have to use any of their 52 allowable absences during the LAE.

Gap fees

Services in an LAE-declared region can waive the gap fee if a child does not attend, or the service is closed.

Services outside an LAE-declared region can waive the gap fee if a child that lives within an LAE-declared region does not attend care.

Temporary financial hardship

Families may get extra help with child care fees if they are experiencing temporary financial hardship due to the flood emergency.

Families can apply for Additional Child Care Subsidy (temporary financial hardship) through Services Australia online or call 180 22 66.

CCCF Special Circumstances grant

The Community Child Care Fund (CCCF) Special Circumstances grant helps services stay open when something unexpected happens, such as a local emergency. Affected services can apply on our website.

Applicants should request funding after an event has occurred and they have accessed other disaster support.

Other support

Families can call 1800 619 113, email ececd@det.nsw.edu.au or visit Find ECEC providers to be connected with alternative child care options if their regular service is unavailable.

The Australian Government provides payments and help for people affected by natural disasters. Find out if you’re eligible for support on the Services Australia website.

Check if you’re eligible for financial assistance from the NSW Government.

For action

  • You must let us know if you temporarily close your service. You can do this via the Provider Entry Point (PEP) or your third-party software. You also need to tell your state or territory regulatory authority.
  • Update your contact details, particularly email addresses, in the CCSS so you don’t miss important information. Do this via the PEP or your third-party software.
  • Update your vacancy details on StartingBlocks.gov.au. Do this via the PEP or your third-party software.
  • Ask families to maintain their enrolments. This will ensure their children receive continuity of care and early learning.
  • Keep an eye on the NSW Government floods website for alerts, updates and support.

We’re monitoring the situation and will provide updates as required.