Update: CCS provider approval applications

New application exclusion period

There are new rules when a provider's Child Care Subsidy (CCS) approval is refused or cancelled.

If a provider's approval is refused or cancelled because they don’t meet fit and proper requirements, they must wait 18 months before reapplying.

This change will:

  • improve the quality of CCS applications
  • increase the integrity and efficiency of the assessment process.

Learn more about fit and proper requirements in the Child Care Provider Handbook.

High volume of CCS provider applications

We are currently experiencing a high volume of CCS applications and this is impacting our assessment timelines.

There are things providers can do when applying to help us process the application quickly:

  • ensure all the mandatory information and documents are included as we can’t assess incomplete applications
  • respond promptly if we request more information.

Find out how to apply and what to include in an application.