New application exclusion period
There are new rules when a provider's Child Care Subsidy (CCS) approval is refused or cancelled.
If a provider's approval is refused or cancelled because they don’t meet fit and proper requirements, they must wait 18 months before reapplying.
This change will:
- improve the quality of CCS applications
- increase the integrity and efficiency of the assessment process.
High volume of CCS provider applications
We are currently experiencing a high volume of CCS applications and this is impacting our assessment timelines.
There are things providers can do when applying to help us process the application quickly:
- ensure all the mandatory information and documents are included as we can’t assess incomplete applications
- respond promptly if we request more information.