UPDATED ADVICE: Child care enrolments in Greater Sydney

We have updated our advice about how to handle child care enrolments in regard to the 14-week period.

Providers and services in Greater Sydney should read the below advice carefully.

Under Family Assistance Law, enrolments automatically end when a child does not physically attend care for 14 weeks.

This 14-week period may be up soon for families in Greater Sydney.

To ensure enrolments remain active during the extended lockdown, on Monday 13 September 2021, Services Australia will record a one-off $0 session of care for enrolled children at child care services in Greater Sydney.

This will reset the start of the 14-week period to begin from 13 September 2021.

This means that where children have not attended care since 7 June 2021, their enrolments will not cease.

The session will show in your system as “COVID-19 System Update”. It has no impact on a family’s Child Care Subsidy (CCS) payments.

When you vary a session report for the week starting Monday 13 September (noting many of you will), you must re-enter the $0 session of care in that report unless you are recording actual attendances for that child in that week.

If you vary the session report and do not replace the $0 session of care where a child did not attend, their enrolment will cease 14 weeks after their last attendance.

For children who are being unenrolled from care, further advice will be provided to services shortly.

What you need to do

Services Australia will apply the $0 session of care at the child’s usual service from 12:01am to 12:30am on 13 September 2021.

If your child care service is in Greater Sydney, please confirm the $0 session is there after this time. If not, please follow the instructions below to add it.

Make sure you don’t vary the session report for week commencing 13 September unless you need to record absences or attendances in this week.

If you need to submit sessions in the same week as the $0 session has been entered by Services Australia, please ensure your session reports include the $0 session (for 13 September 12:01am to 12:30am).

How to add the $0 session of care

  • You will need to re-enter the $0 session of care in the session report for 13 September 2021 and enter the time as 12:01am to 12:30am. In the session description you need to state “COVID-19 service update”, to distinguish this from the original Services Australia entry.
  • You can only do this if Services Australia has submitted an initial session report with the 13 September 2021 $0 session of care for the enrolment. This activity will be monitored through compliance checks.

Which services will get the $0 sessions

Services in the following Greater Sydney Local Government Areas will have the $0 session applied on 13 September 2021 in the circumstances outlined above.

Bayside, Blacktown, Blue Mountains, Burwood, Camden, Campbelltown, Canada Bay, Canterbury-Bankstown, Central Coast, Parramatta, Shellharbour, City of Sydney, Cumberland, Fairfield, Georges River, Hawkesbury, Hornsby, Hunters Hill, Inner West, Ku-ring-gai, Lane Cove, Liverpool, Mosman, North Sydney, Northern Beaches, Penrith, Randwick, Ryde, Strathfield, Sutherland, The Hills Shire, Waverley, Willoughby, Wollondilly, Wollongong, and Woollahra.