Employment Services Outcomes Reports

The Department of Education, Skills and Employment monitors outcomes for jobactive participants through Post-Program Monitoring (PPM) surveys. These surveys measure a range of items such as participants’ employment status and their satisfaction with various aspects of employment services. Results are calculated for a 12-month period and updated quarterly.

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The Department of Education, Skills and Employment monitors outcomes for jobactive participants through Post-Program Monitoring (PPM) surveys. These surveys measure a range of items such as participants’ employment status and their satisfaction with various aspects of employment services. Results are calculated for a 12-month period and updated quarterly.

The most recently completed survey period captures the experiences of people who participated in jobactive between January 2020 and December 2020, with detailed findings published in data tables at the following link:

The COVID-19 pandemic has had a significant impact on outcomes for jobactive participants. While employment rates have improved in the most recent quarterly results, they are still significantly below those recorded prior to the impact of the COVID-19 pandemic.

Comparisons between the outcomes reported here and those of other programs should be treated with caution as outcomes are affected by differences in program eligibility, geographical location, education and non-vocational barriers to employment. The Post-Program Monitoring surveys do not control for these differences.

2019

2018

The jobactive Employment Services Outcomes Report for July 2017 to June 2018 has been re-released with updated job placement outcome rates on pages 2 and 9 of the report.

2017

2016

2015

2014

2013