Job Seeker Survey

The Job Seeker Survey asks job seekers about their experiences of Australian Government employment services and their progress with work and education.

On this page:

The Australian Government monitors the help that people receive from employment services to make sure that job seekers are getting the best services possible.

The Job Seeker Survey invites selected participants to share information on what they think about the help they have received to help the Government plan and improve its employment services, and better understand the experiences of the people who use them.

Complete the survey

Help logging in

Your login details should be in the email or letter you received about this survey.

Help to log into the survey is available if you experience any difficulties. More information about logging in is available in the Job Seeker Survey frequently asked questions fact sheet, or you can call 1800 805 260 or email if you cannot complete the survey online.


Your personal information, including your responses to the survey questions and any additional information you provide, is protected by law, including the Privacy Act 1988.

The department may disclose some or all of your survey information to the Department of the Prime Minister and Cabinet or to the Department of Social Services to plan, deliver and improve the assistance offered through employment programmes.

The department’s APP Privacy Policy contains information about the way in which the department will manage your personal information, how you may access your personal information held by the department, seek correction of such information and how the department will deal with such a complaint. A copy of the department’s APP Privacy Policy can be found on the Privacy page.

Your rights

Completing this survey is optional, with no consequences if you choose not to participate. If you do not want to be contacted for any future Job Seeker Surveys, you can ‘opt out’ by calling 1800 805 260 or emailing

Want more information?  

For more information or questions about the assistance you have received from your employment services provider, please call 1800 805 260.