Job Seeker Survey information for participants

Background information on the Job Seeker Survey including how information is collected, how participants are selected, and frequently asked questions.

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The Australian Government uses the Job Seeker Survey to find out the labour market and education status of job seekers who have taken part in employment services, including jobactive, Disability Employment Services and the Jobs, Land and Economy Programme. The survey also collects information on job seekers’ views about the help they received and their satisfaction with the services.

The department has run the Job Seeker Survey (also known as the Post Programme Monitoring survey) on an ongoing basis since 1987. It uses a number of surveys tailored to the employment assistance that individual job seekers receive.

The information collected from the survey helps the department to improve Government policies and services and better understand the experiences of Australians who receive Government assistance through employment services.

How often information is collected

The Job Seeker Survey is ongoing. The department sends a random selection of surveys to job seekers every month. If a job seeker doesn’t respond to the first survey, they will receive a reminder survey. If they still do not respond they may be contacted via telephone.

How participants are selected

Participants for the survey are selected at random if they have reached a ‘survey point’. Survey points include things like receiving employment assistance for a certain amount of time, getting a job, completing an activity such as a training course or exiting from employment assistance altogether. Survey points can vary depending on the type of employment assistance a person receives.

Because of the nature of survey points, some people may receive more than one Job Seeker Survey during the time they receive employment assistance from the Government.

Frequently asked questions

More information is available in the Job Seeker Survey frequently asked questions fact sheet.