Applying to become a HELP Provider

This page provides important information about applying to become a FEE-HELP provider.

On this page:


The FEE-HELP loan scheme is a part of the Australian Government’s Higher Education Loan Program (HELP). An organisation must apply for approval as a higher education provider (HEP) to offer FEE‑HELP.

IMPORTANT: From 1 January 2020, the Commonwealth Government charges an ‘Application Fee’ for HEPs seeking approval to offer FEE-HELP under the Higher Education Support Act 2003. This fee will recover the Commonwealth's full costs of administering and assessing applications. For more information about the Application Fee and the annual FEE-HELP charge, visit HELP Charging Measures.

Once an application is lodged, the Applicant is required to pay the Application Fee to the Department of Education, Skills and Employment. Applications will be assessed within 90 days of receipt of the application fee. If further information is required this will extend the assessment period by a further 60 days after the deadline given for the provision of the additional information.

Please email the FEE-HELP team at to initiate payment of your Application Fee.

Visit the Applying to become a FEE-HELP provider page for further information on eligibility requirements HEPs must meet when seeking approval, as well as further details about the application process. 


As at 1 January 2017 VET FEE-HELP ceased and VET Student Loans has commenced. For more information on how to apply to be a VET Student Loans provider please visit VET Student Loans