HELP Noticeboard

The HELP noticeboard details the latest information about the HELP loan schemes.

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New VET Student Loans program

VET Student Loans commenced on 1 January 2017, replacing the VET FEE-HELP scheme, which ceased on 31 December 2016. More information about the new VET Student Loans program is available.

Storing CAFs electronically and destroying paper copies

26 August 2013

Commonwealth Assistance Forms (CAFs) are Commonwealth records and as such are subject to the Archives Act 1983 and Records Authorities (RA) issued by the National Archives of Australia from time to time.

A General Records Authority (GRA) issued by the National Archives has been updated: GRA31 - For source (including original) records after they have been copied, converted or migrated. The GRA permits providers, after copying, converting or migrating CAFs to a digitised format, to destroy paper copies. This applies to any CAFs submitted by students on or after 1 January 1995.

In line with Electronic Transactions Act 1999, the provider must ensure that electronic copies are an unadulterated version of the original paper form and clear and accurate representations of the document signed by the student. The digitised version of the CAF must be maintained for 7 years as required by the GRA, or longer if otherwise required by other state or territory requirements.

Providers should have in place appropriate processes and authorisations to ensure the integrity of digitalised CAFs prior to destruction of the paper copies. Providers must also ensure that appropriate security is in place for any electronic records management systems storing CAFs, and that CAFs are able to be easily retrieved if requested by the Department of Education as being required for student support purposes.

Information on GRA31, and additional guidance related to disposal and digitisation of physical records, can be accessed from the National Archives of Australia website.

Reducing HESA administrative requirements - Information paper

4 July 2013

This paper outlines a plan to reduce ongoing administrative requirements for HELP providers. Once implemented, these changes will remove certain publication and submission requirements for schedules of tuition fees.