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All documents in the possession of the department with regard to Commonwealth support and HELP are subject to the Freedom of Information Act 1982 (FOI Act). Unless a document falls under an exemption provision, it will be made available to the general public if requested under the FOI Act.
All freedom of information requests received by the department are referred to the department’s Freedom of Information Coordinator. Decisions regarding requests for access will be made by the department’s authorised freedom of information decision-maker in accordance with the requirements of the FOI Act.
FOI requests should be sent to FOI@dese.gov.au.