Job Seeker Snapshot

If you're applying for income support you'll be encouraged to take the Job Seeker Snapshot.

The Job Seeker Snapshot

Services Australia may ask you to complete the Job Seeker Snapshot. This usually happens after you finish your claim for income support. Your Job Seeker Snapshot is a short questionnaire that takes about 15 minutes.

We use the information you provide in your Job Seeker Snapshot to:

  • understand your circumstances so we treat you fairly
  • work out what help and support you need to find work. This might include, employment services, a social worker, housing assistance or language and literacy training.

After completing your Job Seeker Snapshot we might need to ask more questions to work out what you need.

It’s important you answer the questions as truthfully as you can.

When we have all the information we need, we'll work out what support or assistance you will receive. Shortly after, someone will be in contact to let you know what you need to do next. You will get a text or someone will phone you.
 

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SEE Referral to the SEE program

More information on the Job Seeker Snapshot:

Why am I asked to complete the Job Seeker Snapshot?

We ask you to complete the Job Seekers Snapshot so we can:

  • understand your circumstances so we treat you fairly
  • work out what help and support you need to find work. This might include employment services, a social worker, housing assistance or language and literacy training.

The Job Seeker Snapshot is also known as the online Job Seeker Classification Instrument (JSCI). The JSCI seeks to identify your risk of becoming long-term unemployed. The JSCI is based on many years of research and data which helps it to be accurate. It works out each individual's level of labour market disadvantage.

We encourage you to complete it truthfully. This means we can give you an appropriate level of employment assistance.

What happens after I complete the Job Seeker Snapshot?

After completing your Job Seeker Snapshot we might need to ask more questions to work out what you need.

When we have all the information we need, we'll work out what support or assistance you will receive. Shortly after, someone will be in contact to let you know what you need to do next. You might get a text or a phone call.

If you need further assessment Services Australia will contact you.

How can the Job Seeker Snapshot help me?

The Job Seeker Snapshot helps you by letting us know what support you need to find work. If you have complex barriers to finding work you may need further assessment. This further assessment is an Employment Service Assessment (ESAt).

An allied health professional from Services Australia will complete your ESAt. They will help identify your work capacity and what assistance may help you. This works with your Job Seeker Snapshot to make sure you are getting the right assistance.

What happens with the information I provide?

The information you provide is securely stored and can only be used for the purpose you provided it for. The department complies with the Privacy Act 1988 (the Privacy Act). This sets out how we will protect your privacy and how we will look after and use your information.

For more information see the department’s privacy page.

What if my circumstances change?

If your situation changes you can update the Job Seeker Snapshot at any time. This ensures it is up-to-date and reflects your current circumstances. You can access the Job Seeker Snapshot through the jobactive dashboard.

What if I have problems doing the Job Seeker Snapshot?

If you need help with the Job Seeker Snapshot the Digital Services Contact Centre will help you. Call 1800 314 677 to speak with them (free call from land lines).