jobactive - help for job seekers

Information on how jobactive can help job seekers into work and the type of support that’s available.

On this page:

As a job seeker, your jobactive provider can help you to:

  • write a résumé
  • look for work
  • prepare for interviews
  • get skills that local employers need
  • find and keep a job.

What help can I get?

jobactive providers have the flexibility to tailor their services to your assessed needs to help you get and keep a job.

Your jobactive provider will meet with you to help you find work and develop a Job Plan that could include:

  • activities to help you get skills that local employers are looking for
  • help for you to overcome or manage non vocational issues where relevant
  • looking for up to 20 jobs each month—your jobactive provider can tailor this number to your circumstances and local labour market conditions
  • Work for the Dole or another approved activity (such as part-time work, part-time study in an eligible course, participation in accredited language, literacy and numeracy training or volunteer work) for six months each year.

To help you get and keep a job, your jobactive provider can access funding to pay for work-related items, professional services, relevant training and support after you start work.

Your provider can also connect you to a range of other government initiatives. These include relocation assistance, employer wage subsidies, training, apprenticeships and help to start a business through the New Enterprise Incentive Scheme (NEIS).

If you're under 25 years and have been registered with your jobactive provider for more than six months, Youth Jobs PaTH can help you gain the skills and experience you need to secure a job.

Through Youth Jobs PaTH you can undertake practical face-to-face training, tailored to your needs, to improve your job preparation skills and better understand the expectations of employers. You can also undertake an internship placement of between four and 12 weeks with a business looking for new staff to show them what you can do.

If you'd like to know more about Youth Jobs PaTH, including the eligibility criteria, talk to your jobactive provider or visit the Youth Jobs PaTH page on the jobactive website.

What tools are available to me?

To help you find work, your jobactive provider will give you access to computers, the internet and printers at their office. You can use these facilities to look for and apply for jobs, and update and print your résumé.

You can also look for jobs through the Find a Job search on the jobactive website or through the free Job Seeker JobSearch app, available from iTunes and Google Play.

By linking your myGov account to your JobSearch account, you can track your job applications, manage appointments with providers, get job alerts and manage your résumé, all from your personal dashboard.

The Career Quiz app can also help you find out about the types of work that might suit you, as well as useful information like how many people are employed in certain industries and what they earn. You can download the Career Quiz from iTunes or Google Play store or take the quiz on the Job Outlook website.

Am I eligible?

Take a look at who is eligible and how to access help through jobactive.

What is expected of me?

If you receive an income support payment and have mutual obligation requirements, find out what you need to do.

What standard of service can I expect to receive?

Find out about jobactive provider service requirements.

I have recently lost my job—what help can I get?

If you have been made redundant from your job, you could be eligible to receive help from jobactive. Find out more about help available for workers made redundant, including from eligible companies in specific industries.

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