Exploring the sector
About the sector
Working in the hospitality and tourism sector has lots of advantages for people with the right attitude and abilities. There’s a steady supply of jobs, and the work involves dealing with customers – both face-to-face and behind the scenes. There are lots of flexible pathways available to help you build a career and work towards higher-skilled jobs in the field, including positions such as hotel and restaurant managers, chefs and caterers, event planners and travel consultants.
You can find out more about hospitality and tourism occupations through the National Skills Commission website.
Find out about the pay, projected growth and skill levels of occupations in the following industries:
Find out about the tasks, skills and aptitudes associated with entry-level jobs in Hospitality and Tourism on the Skills Road website.
Australian Apprenticeship Pathways
Explore what apprenticeships and traineeships look like in the hospitality and tourism industry. Visit the Australian Apprenticeships Pathways website for more information.
Check your literacy and numeracy skills for work in the hospitality and tourism industry:
Applying for jobs in the sector
The type of person who suits entry-level roles in this sector
Most employers are looking for experience, but neat and tidy presentation and a good attitude are also highly valued. Career opportunities are available based on your experience and performance in your role. Qualifications are available for a variety of roles and are expected for some positions (e.g. trade qualified chefs, bakers and pastry cooks).
Values and attributes
- Customer service skills
- Punctuality and reliability
- The ability to multitask
- A good communicator
- Ability to work well within a team
- Problem solving skills
- Willingness to work shift work
- Industry-appropriate personal presentation
Other entry-level requirements
- Responsible Service of Alcohol (not required for all roles)
- Qualifications are needed for some jobs, and can be helpful, but are generally not essential for entry-level roles.
How to get a job in the sector
Read employer insights about jobs in hospitality and tourism and get tips on how to improve your job search strategy.
Check out the jobactive website:
Industry jobs board and vacancies
Online job boards can make finding a job easier. You can customise searches and apply with a few clicks.