New Employment Services Model - Information for Employers

The New Employment Services Model (new model) will transform employment services, replacing jobactive from 1 July 2022. For employers, the new model will provide better applicant matching and dynamic servicing based on employer need, through the Digital Employment Services Platform (digital platform).

The model will focus employment services providers (providers) on working with employers to support those job seekers who need additional help to find and sustain employment, including through more flexible wage subsidies. Employers will be able to seek support to fulfil their recruitment needs, as well as targeted industry projects and solutions, via a range of avenues. This will include the digital platform, providers or Workforce Specialists. 

Creation Date
Modified date
TRIM Reference
Department of Education, Skills and Employment
Publication Category
Departmental document
English / Australian English

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