Resources
jobactive Deed 2015-2022
jobactive Deed 2015-2022 incorporating the changes made under General Deed Variation Number 13
Managing the Employment Preparation Activity Trial (For EST Providers)
National Customer Service Line (NCSL) Service Guarantee
The National Customer Service Line (NCSL) Service Guarantee reflects the quality of service our clients can expect of the NCSL. It sets out the minimum level of service clients contacting the NCSL can expect to receive.
jobactive Deed 2015-2022 - incorporating GDV No. 12
jobactive Deed 2015-2022 incorporating the changes made under General Deed Variation Number 12
September 2020 jobactive Site Star Ratings
A listing of jobactive provider sites and their overall and Stream level September 2020 and past Star Ratings.
Employment Services Outcomes Report January 2019 to December 2019 - jobactive
Quarterly report containing information about post Employment Service Outcomes achieved for jobactive
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Targeted Compliance Framework
Learn about the Targeted Compliance Framework and how it can help you keep on track with your mutual obligation requirements.
Targeted Compliance Framework – Job seekers in Online Employment Services/New Employment Services Trial
Information about the Targeted Compliance Framework for job seekers in Online Employment Services/New Employment Services Trial.
Targeted Compliance Framework – Job seekers with providers
Information about the Targeted Compliance Framework for job seekers with providers.
June 2020 jobactive Site Star Ratings
A listing of jobactive provider sites and their overall and Stream level June 2020 and past Star Ratings.
jobactive vacancies and outcomes guideline
The key objective of jobactive is to promote stronger workforce participation, help more Participants move from welfare to work and better meet the needs of employers. A provider may claim an Outcome Payment when a Participant who they have helped:
remains in sustainable Employment or self-employment which reduces their reliance on income support, or if they are eligible, completes a Qualifying Education or Training Courses.Providers are required to:
engage and work with Employers to understand their needs and ensure Participants are equipped to meet those needs, work with Employers and other providers to source Vacancies, and refer Participants with appropriate skills and work habits to Vacancies.jobactive Deed 2015-2022 - incorporating GDV No. 11
jobactive Deed 2015-2022 incorporating the changes made under General Deed Variation Number 11
Employment Services Outcomes Report October 2018 to September 2019 - jobactive
Quarterly report containing information about post Employment Service Outcomes achieved for jobactive
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Employment Services Outcomes Report July 2018 to June 2019 - jobactive
Quarterly report containing information about post Employment Service Outcomes achieved for jobactive
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Australian Government response to the Senate Education and Employment References Committee report: jobactive: failing those it is intended to serve
The response provides a whole of government position to the 41 recommendations from the inquiry into the appropriateness and effectiveness of the objectives, design, implementation and evaluation of jobactive.
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March 2020 jobactive Site Star Ratings
A listing of jobactive provider sites and their overall and Stream level March 2020 and past Star Ratings.