The following is a list of all the resources that are associated with Workforce Australia.

Service Guarantee - Workforce Australia Transition to Work (TTW)


The Service Guarantee for each respective deed reflects the Australia Government's expectations for Workforce Australia employment services to deliver tailored services that support individuals towards employment and ensure they are treated fairly, respectfully and in a culturally sensitive way.

Workforce Australia_Service Guarantee - TTW_A4_ACC.pdf

Provider Transition Advice


The Provider Transition Advice provides important information to providers about transitioning to Workforce Australia. The document has been updated to provide further information and clarity.

Provider Transition Advice v0.3 (released).pdf

Transition to Work Consultation Paper


This paper forms part of the Department of Education, Skills and Employment’s (the Department) consultation with stakeholders to inform the content for the (RFT) for the new Transition to Work service to commence on 1 July 2022. It should be noted that while there are several elements within this paper that are open for feedback, such as program implementation, the Transition to Work policy is settled and is not subject to change.

Transition to Work Final Evaluation Report


The Department of Education, Skills and Employment (the department) – formerly the Department of Employment, Skills, Small and Family Business – has completed an evaluation of the Transition to Work (TtW) service. A systematic and objective assessment of the performance of TtW was conducted in two phases, formative and summative. The summative stage is the subject of this final TtW evaluation report. It provides an in-depth assessment of the overall performance of TtW to early 2018

Transition to Work (TtW) Final Evaluation Report.docx2_.pdf

Transition to Work Interim Evaluation Report


The interim evaluation of Transition to Work focuses on assessing the service implementation and operational processes and the initial stage of job seeker participation and outcomes.