Information for VET Student Loans Approved Providers

This page contains resources and information for VET Student Loans (VSL) approved providers.

On this page:

News and updates for providers

For the latest news and updates about the VET Student Loans (VSL) program.

VSL Manual for providers

For key information on how to administer the VSL program in your organisation you should refer to the VSL Manual for Providers.

VSL technical guides

For technical assistance in using the online systems please refer to the following guides. For information on how to access and administer the electronic Commonwealth Assistance Form (eCAF) system please refer to your VET Student Loans New Provider Information Pack. The online eCAF system includes an inbuilt user guide/help field.

New approved providers

If you are new to the VET Student Loans program you will find the following resources useful.

Student eligibility and applications

The following resources explain the eligibility requirements your students must meet to access a VET Student Loan, the loan application process and the information that must be given to students prior to enrolment.

Students may have to take a Language, Literacy and Numeracy (LLN) assessment in order to meet student entry requirements. There are approved LLN assessment tools and advice for providers seeking approval of a verified and evaluated LLN assessment tool for specific provider use.

Student administration

These guides will assist you meet the operational requirements of the VSL program.

VSL Data Reporting

You are required to report data for all students studying in approved courses who are eligible to apply for a VET Student Loan. The data is used in monitoring a provider’s compliance with the Act and the Rules and for submission of student debt information to the ATO.

Courses and loan caps

You may only offer a VET Student Loan for the diploma level or above courses that are listed on the VSL Determination and agreed on as a condition of your approval. The Determination is updated periodically, most recently on 30 January 2021.

Ongoing financial requirements

You have ongoing financial performance requirements as a condition of your approval as well as an annual charge.

Changes to approval conditions or fee limits

You may submit a request for your conditions of approval to be varied or for fee limits to be increased at any time. You may also request approval of a third party arrangement.

Schedule 3 – Approved courses for specified providers

The Department runs an annual process to assess applications by eligible providers to include additional courses under Schedule 3 of the Determination.

You can check courses currently approved under Schedule 3 of the VET Student Loans (Courses and Loan Caps) Determination 2016. Information about opening and closing dates can be found on VET Student Loans – latest news and key dates.

If you need more information you can submit an enquiry using the VET Student Loans provider enquiry form below.

VET Student Loans provider enquiry form

Privacy statement

Personal information

Your personal information is protected by law, including under the Privacy Act 1988 (Privacy Act).

Personal information is information or an opinion about an identifiable individual. Personal information includes an individual’s name and contact details.

Purpose of collecting your information

We will use the information you have provided to handle your enquiry.

We may need to collect further information from you in order to handle your enquiry. If you do not provide this information to the department, it may affect how we handle your enquiry.  In some circumstances, it may mean we are not able to handle your enquiry.

Disclosure of your personal information

Your personal information may be disclosed to other parties where it is necessary to handle your enquiry, where you have agreed, or where it is otherwise permitted under law (including the Privacy Act).

Privacy policy

The department’s Privacy Policy, including information about how to make a complaint and access to and correction of your personal information, can be found at https://www.dese.gov.au/privacy or by requesting a copy from the department at privacy@dese.gov.au.

To contact the department about your personal information email privacy@dese.gov.au.