Proposed licensing system for the New Employment Services Model: Discussion paper

In March 2019, the Australian Government announced that the New Employment Services Model would replace jobactive in July 2022, featuring a licensing system. This licensing system will reform the traditional approach to procuring employment services providers and make it more flexible.

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As part of broader consultation, the department has now released a Discussion Paper on the proposed licensing system for the New Employment Services Model.

Interested parties are invited to respond to this paper, lodgement for submissions close 12:00pm AEDT Wednesday 28 October 2020. All submissions will be published unless indicated otherwise at time of lodgement.

Lodgement of submissions by email is preferred and can be sent to

If you cannot submit your response by email, you can send a written submission to:

New Employment Services Division
Department of Education, Skills and Employment
GPO Box 9880

A list of Frequently Asked Questions is also available.