Workforce Australia Provider training

This page provides an overview of Workforce Australia related training materials, introductory webinars and related question and answers.

On this page:

                                                               Important: to achieve the best learning outcomes and formalise the completion of any mandatory training, provider staff are required to access the full, interactive version of the training modules on Learning Centre. The training module PDFs have been made available here to ensure provider staff who do not yet have access to the department’s ICT systems are able to view the training in the interim.

Workforce Australia Training Catalogue

Webinar registration links will be emailed to provider organisations – attendees will need to register for each webinar through the emailed link.

Training topic

Webinar Details

Webinar recording/presentation

PDF eLearning modules

Points Based Activation System

Tuesday, 12 April 2022

2.30 –  3.30 pm (AEST)

View Workforce Australia- Introduction to PBAS webinar

Introduction to the Points Based Activation System for Workforce Australia Files


Fraud and Privacy

Friday, 6 May 2022

3.00 – 4.00 pm (AEST)

Fraud Webinar


Workforce Australia Overview

Wednesday, 18 May 2022

1.30pm – 3.00pm (AEST)

Workforce Australia Overview Webinar

No associated training module, information session only

Job Seeker Servicing:

  1. Job seeker journey (no training)
  2. Assessment and training
  3. Mandatory activity requirement:
    1. Job Plans
    2. Points Based Activation System
    3. Introduction to mandatory activity requirements
    4. Targeted Compliance Framework

Thursday, 26 May 2022

1.30 – 3.00 pm (AEST)

PBAS, Activation and Mandatory Activity Requirements and Job Plans Webinar 

Workforce Australia -  Targeted Compliance Framework Webinar Q and A

Points Based Activation System training module

Job Plans Training module

Activation and Mandatory Activity Requirements Training Module

Provider performance Framework Policy webinar with training component

Friday, 27 May 2022, 

1.30–3.00 pm (AEST)

Coming soon

Workforce Australia - Provider Performance Framework training module

Work Experience

Thursday, 2 June 2022

11.30am – 1.00pm (AEST)

Work Trials and Work Experience Webinar

Webinar Q&A 

Coming soon

Transition to Work Overview

Thursday, 2 June 2022

1.30 – 2.30pm (AEST)

Transition to Work Overview Webinar N/A

Provider Payments Overview and training

Wednesday, 8 June 2022

1.30 – 3.00pm (AEST)

The Employment Fund, Wage Subsidies and Provider Payments Webinar provides a policy overview of Employment Fund, Wage Subsidies and Provider Payments and is presented by policy staff. It also provides a look at the new training modules

Webinar Q&A


Employment Fund Training Module

Wage Subsidies Training Module

Progress Payments training module

Workforce Australia - Outcome Payments training module

Work for Dole - Policy

Thursday, 9 June 2022

11.00am – 12.00noon (AEST)

Work for the Dole Webinar

Coming soon

Transition to Work - Provider Performance and Quality Framework for Transition to Work Providers only

Thursday, 9 June 2022

3.30– 4.30pm (AEST)

Transition to Work - Provider Performance and Quality Framework Webinar

Q&A for TTW webinars of 2 and 9 June 2022

Transition to Work Outcomes training module

Webinar Q&A

Workforce Australia Online – Job Seeker Self-Management for Providers

Tuesday, 14 June 2022

2:30 to 3pm (AEST)

Workforce Australia Online for Individuals Webinar  

Session 1: Placement Management:

  • Employability Skills Training
  • Career Transition Assistance
  • Skills for Education and Employment

Session 2: Focuses on:

  • Self-Employment (Entrepreneurship Facilitators)
  • Self-Employment Assistance Program
  • Local Jobs

Wednesday, 15 June 2022,

1.30 – 4.00 pm (AEST)

Webinar Q&A

Skills for Education and Employmnt training module

Registration for webinars

Registration links to the webinars will be made available to provider staff directly.

Note: Material specific to the Workforce Australia Digital Platform (WADP), will be included in relevant webinars.

Further information:

Please contact your Account Manager if you have any questions about the webinar schedule.

The department aims to respond to/publish webinar questions within one week.